Describe the whole route
State whether access is through the front door, garage, a shared lobby, or a separate entrance. Mention exterior steps and the number of interior levels included. If there is a lower-level room or suite, clarify whether it belongs in the same scope and how access is authorized. These details are more useful than assuming every home in a neighbourhood has the same arrangement.
Focus seasonal effort where it matters
If the garage entry or front hallway takes the heaviest winter traffic, make it a named priority. Identify wood, tile, vinyl, or other finishes and any existing damage. Agree on mat and footwear handling before the visit. The City’s winter guidance recognizes freeze-thaw conditions; arrange a usable approach to the intended door. Snow clearing and exterior maintenance require their own agreement rather than being inferred from an interior clean.
Balance routine and occasional detail
A recurring request can prioritize bathrooms, kitchen surfaces, and accessible floors, while selected interior glass or storage detail is planned separately. Tell the provider which bedrooms and work areas are occupied and which can be omitted. If recent renovation work is involved, flag it before treating the visit as ordinary dusting. Share the address area, home type, pet arrangements, and preferred timing through cleaninghouses.ca. The provider reviews the actual scope and confirms whether the address and requested window can be accommodated.
Before requesting a quote
- Name the entrance and included levels.
- Describe any separately accessed rooms.
- Identify entry-floor finishes.
- Keep the outdoor approach usable.
- Separate recurring tasks from window or renovation work.
Care references
General planning guidance, reviewed October 15, 2026. Follow the instructions for your particular finish and product.